Position Title: Benefits Specialist (CPS Admin)
Location: CPS HQ, Loveland, CO
Department: Human Resources - Benefits
Reports to: CPS Benefits Manager
Position Summary: Administration, communication and coordination of the CPS health and welfare benefits program for US employees.
Major Duties and Responsibilities:
Advisor to employees on health and welfare benefit program including enrollment, eligibility, administration, claims resolution, payroll deductions, etc.
Provide proactive customer service to employees ensuring accurate information and reliable follow-up.
Maintains HRIS and benefits administration system to facilitate eligibility for health and welfare benefit plans. Including data testing, auditing and analysis.
Assist with internal benefit plan communications and forms to ensure necessary and timely distribution occurs.
Assist with resolving claims issues between vendors and employees.
Responsible for timely and accurate auditing/processing of vendor invoices.
Develop, maintain and revise audit reports to maintain data integrity and prevent errors in SAP.
Coordinate COBRA administration with outsourced provider.
Testing of SAP HCM benefits configuration and interfaces. Maintain functional requirements documentation.
Monitors vendor interfaces and error reports to ensure accurate, timely information. Coordinates with vendors to resolve issues.
Processing of death claims, evidence of insurability documents and conversion/portability of life and disability benefits.
Processing of QMSCOs, benefit verifications, and Certificates of Credible Coverage.
Develops and implements new processes and procedures or training and guidelines to resolve issues, ensure systems data integrity, and to improve processes.
Advises Manager regarding activities and developments affecting employees and/or department.
Recommend improvements in benefits related processes, policies and procedures.
Assist with training and education of Human Resources staff on benefit administration topics.
Assists in the planning and execution of the annual Open Enrollment process.
Supports completion of benefit projects.
Associates Degree or equivalent experience
Two years benefits administration experience, preferably with large company
Highly analytical with experience in audits, extracting data from large system (SAP), Data testing experience all strongly desired.
Knowledge of benefit-related regulatory requirements, including ERISA, COBRA, HIPAA, DOL, IRS and other applicable regulations.
Proficiency in Microsoft Word, Excel and PowerPoint required
SAP Benefits Administration experience preferred
Superior oral and written communication skills, customer service and interpersonal skills
Self-motivated and ability to solve problems in a timely manner
Ability to multi-task, balance multiple priorities and meet deadlines in a busy work environment
Excellent attention to detail and organizational skills
Ability to maintain confidentiality of sensitive information
Proven ability to work within a team environment
This summary of job responsibilities and duties is meant to be a general description of this position and is not all-inclusive
Desired Skills and Expertise
2 - 5 years
Salary / package