Consumer Development Manager
Consumer Development Manager
Consumer Development Manager ( Job Number: 1409724)
The Consumer Development Manager is responsible for Consumer Revenue and DOP Growth within an operating geography, which would include all Penske Agent Relationships, Agent Prospecting, as well as providing Leadership to the District in regards to all faucets of customer satisfaction.
This position is located at: 2723 Tonnelle Ave., North Bergen, NJ, 07047
-Provide company information, operational, results and growth opportunity to Penske rental agents
-Provide training to Agents and Penske associates around consumer phone sales, Penske product lines, and Penske operating processes.
-Providing front line contact with Agent prospects and knowledge of competitive markets
-Training and coaching Penske associates on Customer Satisfaction
-Other projects and tasks as assigned by supervisor
-At least 2 years of customer service experience required
-2 years of supervisory experience preferred
-Bachelor’s degree required, or at least 2 years of specific Penske Rental experience required
-Valid Driver’s License required
-Proficient in the use of Microsoft Outlook, Word, Excel, Access, and Powerpoint
-Strong written/verbal communication skills are required
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required
-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 25lbs/12kg, frequently lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
Penske Truck Leasing Co., L.P., headquartered in Reading, Pa., is a joint venture among Penske Corporation, Penske Automotive Group and General Electric. A leading global transportation services provider, Penske operates more than 200,000 vehicles and serves customers from more than 1,000 locations in North America, South America, Europe and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, transportation and warehousing management, and supply chain management solutions. Visit www.GoPenske.com to learn more about the company and its products and services.
Penske is an Equal Opportunity Employer
Desired Skills and Expertise
2 - 5 years
Salary / package